First Look: Onboard British Airways’ New A350-1000. This site does not include all credit card companies or all available credit card offers. There is a small well close to your knees that happily houses water bottles or amenity kits. Though I was not checking in a bag, looking at the queue, there was probably a 10- to 15-minute wait to get to a desk to drop bags off. The lounge was about 100 feet from the gate, one level above the main departures floor. This expansion presents a significant upgrade in comfort – particularly those in Business Class… When seated, there is plenty of legroom. The windows were also massive, a real plus for any avgeeks traveling on the plane. There was a bit of a wait on the jet bridge, mainly because I got a bit too excited making my way to the plane and took perhaps a few too many photos in the process. ALL RIGHTS RESERVED. A moving map is available, but sadly no tailcam. It’s disappointing that the packages are sold by data chunks, not by time, as I would usually buy a package to cover the entire length of a flight. The reverse herringbone seats are arranged in a 1-2-1 configuration, with direct aisle access at each seat and a privacy door that can be engaged once in-flight. Now British Airways just needs to up its game selection to match. To kick things off, the flight attendants offered us a choice of water and champagne as a pre-departure beverage. The Club World soft product, save for the small mattress, really shone when matched up with this much-improved hard product. There are four main storage areas – an area by your feet that is aptly sized for water bottles or the amenity kit, two storage compartments on the interior armrest (e.g. I made my way to my seat, 4K, which was set up with pillow and blankets, and settled in. British Airways has officially unveiled its first Airbus A350-1000 aircraft, G-XWBA, which arrived at London Heathrow on Saturday 27 July 2019. Do you think that the aviation industry will recover by 2024? Let’s take a look of the new cabin interiors. With only Delta Air Lines and Qatar Airways poised to match British Airways with doors on its business class seats, the new Club Suite positions the carrier firmly in the uppermost echelon of business class products worldwide. So, many of the non-AvGeek passengers (understandably confused by my excitement) skipped ahead of me. It’s so far away from the premium check-in desks, which means its less likely to be busy. If you would like to use your miles, though, the good news is that Avios are easy to come by, as the program is a 1:1 transfer partner of both American Express Membership Rewards and Chase Ultimate Rewards. Last March, British Airways revealed that its forthcoming order of Airbus A350-1000 jets would feature an all-new business-class product with suite-style seats and other upscale touches. The forward cabin on the plane is by far the smaller of the two, and if at all possible is definitely where any traveller will want to aim. The A350-1000 also features 219 World Traveler (Economy Class) seats in a 3-3-3 configuration. The tray table slides out from underneath the IFE screen. There was also a cool stress roller that you could roll on your temples to de-stress in-flight. The seats are set in a 1-2-1 configuration, meaning each has direct aisle access. True AvGeek tears of happiness and nostalgia. There were banks of self check-in machines where I was able to print my boarding pass. The forward cabin contains 11 rows (44 seats), while the mini-cabin behind the door and Club World pantry has three rows worth of suites (12 seats). I found this to be a more comfortable way of accessing the tray table than in a typical business class seat. The IFE screen is large and clear and there was a wide selection of movies and TV programs for me to choose from, including some good new releases. I actually met one of the product designers of the suite on board this flight, and he confirmed that even on the wider 777, the narrow aisles will remain, but the console by the seat will gain a few inches in width, giving passengers a little more space. With the seat in the fully flat position, you do feel fully enclosed, and you can’t see much of what is going on around you. The seats in the center section (E and F) face slightly in towards each other, making them a good option for couples traveling together, but they also feature a dividing screen, which should deliver a degree of privacy to solo travelers. The loo closest to my seat was at the front, and at times a bit of a squeeze past the busy crew in the galley to get to. The British Airways A350-1000 offers two World Traveller economy class cabins, separated by a galley area. The screen is held in a fixed position throughout the flight, which allows you to access entertainment from gate to gate. When BA pulled back the curtains on this long-awaited and long-overdue replacement for its crowded Club World business class, w e … However, in the reverse direction from DXB to LHR, the taxes drop to $245. There wasn’t much time to snooze on this flight, and I need to try this out on a longer overnight flight to really be sure, but the seat did feel a touch tight around the feet. The first plane to get the new business class product will be the A350-1000, and British Airways is expected to start service with this plane in July.. Overall the crew couldn’t have been more professional, kind and helpful, with an element of British cheekiness that isn’t for everybody, but that I personally love. I was torn on dessert but finally settled on the warm mixed nuts and dulce de leche flan, which was more of a tart, but beautiful nonetheless. I didn’t have enough time, but “Aladdin” is on my hit list! I arrived at the gate to find the absolutely gorgeous A350-1000 looking resplendent in the London sunshine with her wing tips, adorned with the BA motif, curving up to the heavens. The Club Suite costs the same as the existing Club World business-class product but, as I would find out, is far superior to its predecessor. Apologies for the cabin noise and middling picture quality – I am not a videographer. As mentioned above, the bedding is provided by White Company and is of good quality — especially the large pillow. British Airways received their first Airbus A350-1000 to much fanfare, and most of it was largely deserved. Ninety minutes before landing the crew took orders for the second meal service. British Airways had a few full seasons in the system (Game of Thrones and Killing Eve, in particular, come to mind), but mostly followed the pattern of offering a couple of episodes per show. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The pillow, however, is large and very comfortable. I fired up the Wi-Fi around twenty minutes into the flight. The lounge actually had excellent views of the tarmac but it was a rainy evening so practical visibility was limited. The toilet was run of the mill, with no special features other than nicer White Company hand wash and hand cream. The tapas option was never going to cut it for me, so of course like the good English lad I am, I went for the traditional afternoon tea of sandwiches, scones and English breakfast tea. It is a Collins Aerospace Super Diamond seat, which is used by many other airlines such as American, Air Canada and even Qatar on some of its aircraft, except this one features an all-important door, officially making this seat a suite. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. I Miss Northwest Airlines Every Day. In addition to the new Club Suites class, the new aircraft also features the World Traveler and World Traveler Plus cabins British Airways introduced last year. These include the ability to pre-order a meal up to 24 hours before departures, updated menus, new amenity kits made from recycled plastic bottles, and updated bedding. The new aircraft features Club Suite, British Airways’ latest generation business class … However, the footwell itself is quite small. I’m almost certain that the crew were hand-selected for this flight, so we were really treated to the best of the best. It was quite drawn out, but actually in a nice leisurely way. I’m undecided about the mini cabin at the rear. The A350-1000 also features British Airways’ newest product in World Traveler Plus (premium economy), with 56 recliner seats in 2-4-2 configuration. A crowd gathered around the airport to watch the largest aircraft... © Copyright 2020 Airways International, Inc. All rights reserved. The seat can also be booked through the British Airways Executive Clubfor 50,000 (off-peak) or 60,000 Avios (peak) one-way and $390 in taxes. My slight concern is whether it would have been possible to pick the pace up should I have needed — or wanted — to. It’s a nice touch, but perhaps could have been set up a little earlier. One of the armrest compartments houses the video handset plus a 110V power outlet and a USB charging outlet. I wasn’t left untended to, however I would be interested to see what would happen if I was in a rush and requested a quick dining experience — would I be served quick enough on this aircraft to keep me happy? Once extended, I love that you can slide it back up halfway to be able to get in and out of the seat. Throughout the flight, I could genuinely hear nothing when I had my Bose NCH 700 headphones (on a typical flight I can hear the plane’s noise over the headphones). I sat there for a few minutes to get a feel for it. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Toronto was initially scheduled as the type’s first long haul destination, but those plans were delayed and the type entered long-distance service on the 3,421-mile flight from Heathrow to Dubai. For an explanation of our Advertising Policy, visit this page. On the outbound, I also did elect to skip breakfast, which offered either a bacon sandwich or scrambled egg and cheddar on a bagel. There’s no first class on the A350-1000 (though British Airways is installing first class on the 787-10). The compartment by your head can fit a smaller laptop (up to about 13 inches) while the compartments on the armrest are variably sized. It was everything you really needed for a seven-hour flight, and the bags themselves are handy and smart looking. The highlights of both primary meals were the desert – the hazelnut praline rocher was one of the best desserts I’ve ever had on a plane. The first Airbus A350-1000 of British Airways flew for the first time this Tuesday in Toulouse. I think time may have been saved by using the Fast Track queue at the other end of the terminal. In fact, there’s more than I would need. Four Airbus A350-1000’s will be in service by British Airways by the end of next year, with a further 12 being delivered over the coming years. And according to Robertson, the Club Suite on the A350 will be the baseline for the carrier’s Club World product moving forward. Seen as the natural successor to the aging fleet of 747’s, the excitement over the new Club World features has been somewhat diluted by the announcement that there will be no first class on the British Airways A350. I boarded through door 2L to a warm welcome by the crew, who pointed me in the right direction towards my seat. I find it a little bizarre that BA didn’t add the tailcam for passengers, especially after visiting the flight deck at the end of the flight and seeing the screens showing the images from the tailcam. It is expected to be delivered by Airbus in July. British Airways will debut a new Club World business class seat on both its Airbus A350-1000 and Boeing 787-10 jets in 2019, and may refit the seat to some of its existing fleet. To start, I had the Severn and Wye Scottish smoked salmon with egg and creme fraiche, which was simple and delicious. Business-class passengers are invited to use the fast track security lines, but again, I’m not sure this saved me much time. Terms apply to the offers listed on this page. This was no ordinary flight, and the service that I experienced on it reflected that. It was just a water for me at this stage, but it was nice to know that had I have been in the game, Champagne was there for the taking. From my experience, the effect of the door is felt less when sitting than when lying down. On the way out, the main course options were Bison, Cannelloni, or Herb Crusted Chicken while on the return flight the main options were beef, pasta, or Chicken Tikka Masala. Seatback entertainment is provided in the form of Panasonic’s top-line eX3 system with an 18-inch video touchscreen. The doors were kept open for boarding, takeoff, and landing so the flight attendants had to come around to unlatch the door before it could be used.Â. It also had an extensive selection of Bollywood and Indian regional movies, which won some brownie points with me.Â. According to Duncan Robertson, manager of the aircraft product development team (cabin interiors) at British Airways, the new Club Suite needed to include four key elements. After touring the cabin, we were ready to get going with the in-flight experience in business class. The TPG teams on both sides of the Pond have been closely following the development and launch of British Airways’ new business-class product, the Club Suite, first installed on the newly delivered Airbus A350-1000 aircraft. British Airways offers 56-seats in its A350-1000 business class cabin, but 44 of those seats are in the forward cabin, creating a very large space. British Airways have just received their first brand new Airbus A350-1000. Now, it’s the turn of the Boeing 787-10 Dreamliner. We spent about 35 minutes taxiing after pushing back from the gate on time and then took off into the rain. I washed it down with a cup of peppermint tea. However, in the rev… With the Club Suite, British Airways has ascended from the middle of the pack to best in class. The seat can also be booked through the British Airways Executive Club for 50,000 (off-peak) or 60,000 Avios (peak) one-way and $390 in taxes. Please view our advertising policy page for more information. This post contains references to products from one or more of our advertisers. The sticky ginger cake was also excellent. After a delayed delivery, British Airways finally received its first Airbus A350-1000 on Saturday, the longer variant of the two A350 types available. I did, however, watch a couple of the short documentaries that celebrate 100 years of BA, and actually managed to cry my eyes out two minutes into a five-minute show about the Concorde. About 20 minutes after takeoff, drinks orders were taken. As mentioned, the meal service was slow, but I enjoyed the leisurely pace. The IFE movie selection is pretty extensive, with a good mix of new releases and classics. British Airways has ordered 18 of the largest A350 variant, which seats 331 passengers in a three-class configuration. The big step up in the gaming experience actually came from the handset, which actually felt like I was using a Nintendo Switch. The cool thing about this compartment is that you can plug in your various devices and then close the top of the compartment and rest drinks or devices on top. Great new hard product that can finally compete, excellent food and a lovely crew. ), the Airbus A350-1000 is the largest A350, and BA is the third airline to use it. In addition to the enhancements to the seat itself, British Airways has also rolled out several enhancements to the soft product in World Traveler Plus over the past year. Finally, there’s a small cupboard at shoulder height with a vanity mirror with a rack for magazines and the safety card just above that. The new seat, manufactured by Recaro, offers 38 inches of pitch and 18.7 inches of width. British Airways (BA) has taken delivery of its first A350-1000 at Airbus Headquarters in Toulouse, France, making it the first operator of the larger A350-1000 in International Airlines Group (IAG). The table’s size is more than adequate for all eating and working — it fit my 15″ laptop nicely. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Overall, the business-class experience on the ground was not bad, but on the other hand it didn’t feel particularly premium, with longer than necessary queues at each step, average lounges (although the B Gates lounge is definitely more pleasant than the others) and hot jet bridge waits due to a lack of a separate jet bridge for premium passengers. After about an hour in the lounge, it was showtime. Here's what it was like flying the world's best business class on the Airbus A350-1000 from JFK in the days before the coronavirus … The seat itself is rather lovely. British Airways has a total of 56 business class seats on the A350-1000. I made my usual plea for tabasco, but forgot that there’s no first-class cabin on this aircraft, so the crew were not able to nick the bottle of spice which is usually kept all the way up front! She really is a beauty! On Monday, AirlineGeeks got to look around the new aircraft and speak to some of the people … There is also a video touch handset in the main armrest compartment that controls the screen. I was lucky enough to be on board the inaugural flight from London (LHR) to Madrid (MAD) as BA began to stretch the A350’s legs on this short route, allowing crew to familiarize themselves with the aircraft. British Airways' new Club Suite business class is arguably the airline's biggest leap forward since it created the world's first lie-flat business class seat almost 20 years ago.. The seat itself is a Collins Aerospace Super Diamond with black cloth and a distinctive design while the suite contains a mix of wood paneling and hard black plastic. Naturally, I took one of the airplane toys. The A350-1000 also features the 50% larger entertainment screens from Panasonic (12 inches) with swipe control and USB sockets at every seat that have become standard across British Airways World Traveler Plus products on various fleets. This crew really didn’t falter anywhere. This includes 56 Club Suites, 56 World Traveler Plus seats (premium economy) which are also brand new, and 219 World Traveler seats (economy class). If you’re traveling alone, though, your first choice should definitely be an A or K seat. As my flight was departing from the B satellite gates, I chose to head over to the B gates Galleries Club lounge (dubbed a “hidden gem” by our very own Daniel Ross). An example of the efficiency and helpfulness was when I first plugged in my headphones and discovered that one ear was not working. The Business Class side included a buffet with a good selection of hot food and a full bar, while the First Class side had a few snacks and pastries plus a-la-carte dining. The Airbus A350-1041 was delivered to British Airways on November 26, 2019. The audio selection was pretty extensive with music, audiobooks, and podcasts. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. I noticed the ground staff actively policing the queues to ensure everyone was where they were meant to be. Virgin Atlantic will install the new seats aboard its forthcoming fleet of 12 Airbus A350-1000 jets, which are intended to replace the airline’s aging and less fuel-efficient Boeing 747-400 jumbos. Another screen sits slightly below this allowing control of the seat itself,along with light and service buttons. This is the first of 18 Airbus A350-1000 aircraft delivered to BA, with the first aircraft not featuring First Class. A RED VENTURES COMPANY. I sleep in a fetal position which works better, but if you sleep on your back, have big feet and are a bit of a wriggler, you might struggle. In my opinion, the new Club Suite absolutely delivers on those four elements. The British Airways A350 order stands at 19 aircraft, all the latest A350-1000. The seat – which British Airways CEO Alex Cruz said would deliver direct aisle access for every passenger – will “absolutely (be) for the 350-1000 … 42 of those seats are in the forward cabin, and then there are another 12 seats in a mini-cabin behind that. Heathrow felt rather peaceful on the morning of my flight, but the actual Club World check-in desks weren’t. Champagne Canard-Duchêne Brut NV; Champagne Besserat de Bellefon Grande Tradition Brut Rosé NV. Routes flown by the British Airways Boeing 777-300ER fleet in the past 30 days including diverted, maintenance, positioning and charter flights. The chair converts into a fully flat bed at the touch of a button — I did a full recline after the meal service. My seat for the evening was 4K, a window seat on the right side of the plane. There are 56 seats in business class, 56 more in premium economy and 219 economy class seats. I could barely reach the foot rest when the chair was in the upright position. Airways was invited to try out the new Club Suite on the A350-1000, flying the first Toronto-London leg operated by the type on Tuesday, October 1 and a return flight on Thursday, October 3 to test out the daytime Club World experience. Back in November, my mates Immanuel and Andy reached out to me on Instagram to see if I was interested in reviewing the brand-new Fiji Airways Airbus A350 business class product which was set to commence flying between S… It was a very minor thing, but it was sorted so incredibly quickly and with no fuss. Iberia which is also part of IAG already operates five of the smaller A350-900s. While I didn’t get too much sleep in either direction (I spent most of both flights working), I did test out the bed. I joined British Airways A350-1000 inaugural flight from London to Madrid on August 5th 2019. This means that if you were to sign up for a card like the Chase Sapphire Preferred Card, you’d be able to earn the miles required for a peak-season itinerary such as this one just with the sign-up bonus, which is currently 60,000 points after spending $4,000 within the first three months of account opening. Both flights were served by British Airways’ second A350-1000 (G-XWBB) as the flight is short enough to be served by one aircraft within a 24-hour period. After Toronto, the next planned destinations for the type are Tel Aviv and Bengaluru. The A350 is the newest and most technologically advanced aircraft in the British Airways fleet, and the only aircraft where you are guaranteed to get Club Suite in Business Class. I went for a tomato juice. Finnair. As a bigger traveler, I found the strap to be a little tight and pretty constricting when I wanted to look out the window on the ground at Pearson and Heathrow. This site does not include all credit card companies or all available credit card offers. the one further away from the aisle), and one storage compartment by your head (that is housed in the same area as the in-flight magazine). THE SEAT There are 56 Club Suite business class seats aboard the new A350s. It gets eaten up by the new seat, which is much larger at the top. The flight lasted about 6 hours and reached a maximum altitude of 41,000 feet. The plane features the carrier’s newest business class product, the Club Suite, which offers aisle access from every seat in a 1-2-1 configuration and private door that fully encloses the suite. British Airways Airbus A350-1000 Routes. Terminal 3 is the smaller of the two terminals at Pearson, and it houses WestJet, Air Transat, and every other non-Star Alliance carrier that serves Toronto except Emirates. There was no stirrer, so the last gulp was rather “Worcestershirey,” but I’m a brave boy, and I managed it without a wince. After boarding, I immediately turned left to take a look at the Club Suite, and I was blown away. Each Club Suite comes with a 79-inch flatbed with 27 inches of width and a sliding door enclosing the suite. I could subsist entirely on scones, clotted cream, and tea for the rest of my life. After a quick trip through security, we snaked our way through Terminal 3 towards the lounge. The usual White Company branded Club World amenity kit was provided. It wasn’t a huge issue for me, since I’m on the smaller side, but if you have big feet and legs, you’ll likely feel a little cramped. The 56 Club suites are organized in a 1-2-1 reverse herringbone configuration, spread across two cabins. vinay@airwaysmag.com @TheABVinay. One big upgrade over the previous generation Club World product is in the storage available in the Suite. The headphones are OK. They’re not noise cancelling, but they are comfortable. If you’re using miles to book BA flights, availability is usually quite good, though of course the steep taxes are a big downside to booking awards. The seats definitely weren’t International First Class, but having just flown the old Club World product on a 777-200 from Boston to Heathrow, this felt like a major leap forward. One of the design elements that I appreciated in the seat was the placement of the tray table, which was locked in position under the IFE and then rolled down over your lap when unlatched. 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