3. Overall rating. By email: contact@hastingsdirectsmartmiles.com By phone: 01733 308 380 If we have been unable to resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service. We offer a range of competitive and straightforward products and services, which include car, bike, van and home insurance and a range of additional products like breakdown cover and family legal protection. Do you agree with Hastings Direct’s star rating? Their message to customers is that if the device is not activated the policy becomes void. Product/Service 1 1 1 1 the windscreen or glass claim . Voice your opinion today and hear what 74999 customers have already said. I took a Car Insurance from Hastings Direct, after reading various positive reviews. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Contact information for Hastings Direct Customer Services with its free or geographic phone number. | Read 72,421-72,440 Reviews out of 74,488 Here For You During COVID-19 3 if you don't know your policy number; 1 if your policy number starts with x a prompt . Check out what 64,177 people have written so far, and share your own experience. all Hastings Direct reviews for Customer Service Representative (46 reviews) all Hastings Direct reviews worldwide (194 reviews) Claimed Profile. Do you agree with Hastings Direct’s star rating? | Read 73,641-73,660 Reviews out of 75,599 Do you agree with Hastings Direct’s star rating? Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. Inability to Contact Hastings Direct - a Catch 22! 57. Registered in England and Wales no. Alternative views of the call tree: List; Chart; Flat list; 08000354801 prompt . Do you agree with Hastings Direct’s star rating? 3116518. Do you agree with Hastings Direct's TrustScore? Check out what 69,677 people have written so far, and share your own experience. People are all welcoming and the workplace culture is inviting. Management are good and staff are all friendly and willing to help wherever they can. You could be addressing customer queries submitted via telephone, email, live chat or instant messages. Are you looking to develop your professional career within Customer Service? 0800 0354801 Hastings Direct Customer Services source. working from home good for university. 5. | Read 141-160 Reviews out of 64,177 3116518. When you speak to the Hastings Direct customer services team, you will realise that they run a very streamlined service which is one of the reasons they are able to offer cheaper premium to their customers. Contact information for Hastings Direct Customer Service with its free or geographic phone number. 15. Phone number : 01424735735 Free interview details posted anonymously by Hastings Direct interview candidates. Registered in England and Wales no. Check out what 74,488 people have written so far, and share your own experience. View details and apply for this Customer Service Representative job in Bexhill-On-Sea (TN39) with Hastings Direct on Totaljobs. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. I received a device to activate and put in the car. | Read 73,441-73,460 Reviews out of 75,586 Hastings Direct has built its business by providing straightforward customer service and products, and offers car, bike, van, and home insurance directly to the public. All policies are subject to English Law. I was then directed to "customer service" (in India I think with a 3 second delay on the line) where a lady said they were closed but gave me another number (I'm not sure why she answered if they were closed but happy that she did). Neither could I contact anyone at Hastings. 1 1 1 for a new claim prompt . Based on 194 reviews. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. And don't think you can easily make a customer complaint to resolve this poor service, as their published service standard is to take a further eight weeks to investigate it and get back to you. Hastings Direct: Unresolved Customer Complaints. Check out what 75,599 people have written so far, and share your own experience. I took a Car Insurance from Hastings Direct, after reading various positive reviews. 10 Hastings Direct Customer Service Representative interview questions and 10 interview reviews. Do you agree with Hastings Direct’s star rating? 3.4. 36. Do you agree with Hastings Direct's TrustScore? Although I could log into my account, I was unable to activate the device due to some technical issue at their end. Check out what 70,016 people have written so far, and share your own experience. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). I learned a lot working for hastings direct such as time management, this was because I had set goals made by the company about keeping things like hold time and wrap time down, therefore, I really had to take note of what I was doing to ensure I wasn't wasting time. 32. All policies are subject to English Law. 1. You'll be dealing with inbound contacts every day so, you need to be strong and adaptable to enjoy helping our customers. 4. By reducing overheads and ensuring that their people based services run as efficiently as possible they are able to save money which can then be passed onto their customers. Do you agree with Hastings Direct’s star rating? Working at Hastings Direct means that you're kept busy all day but given good break times and times in-between calls to rest so that it's not too full on. I received a device to activate and put in the car. | Read 65,841-65,860 Reviews out of 69,677 Customer Relations Department, Hastings Direct SmartMiles, iGO4 House, Staniland Way, Peterborough, PE4 6JT. Want to know more about working here? Our community is ready to answer. Voice your opinion today and hear what 75954 customers have already said. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Ask a Question . In our Customer Service team: As a Customer Service Representative, you will join our inbound call centre team, talking with our customers for the majority of your shift. | Read 13,801-13,820 Reviews out of 70,016 Check out what 74,999 people have written so far, and share your own experience. | Read 13,361-13,380 Reviews out of 74,999 . Enabling customer self-service access across multiple devices (e.g. Check out what 75,586 people have written so far, and share your own experience. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. 54. Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. On Totaljobs, Bexhill-on-Sea, Leicester and London here for you During COVID-19 do you agree with Hastings ’. Device is not activated the policy becomes void Representative job in Bexhill-on-Sea, Leicester London. Log into my account, i was unable to activate and put in the Car issue at their.. 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